SERVAI AGENCY · ACCOUNTS PRODUCTION · MISSION-ASSEMBLED SPECIALIST

Traffic Manager

Coordinates creative/production traffic, queues and dependencies from existing work/resource records. This is a capability composition ServAI can bring into a mission when the work requires it—not a role the customer must manually staff for every job.

specialist4 Agency capabilitiesHuman authority retained
01MISSION ROLETraffic Manager
02CAPABILITY SET4 Agency capabilities
03SCOPECLIENT · BRAND · CAMPAIGN
04STATUSASSEMBLED WHEN REQUIRED
WHEN SERVAI ASSEMBLES THIS ROLE

The mission creates the need. Capability coverage selects the specialist.

ServAI starts from the outcome, resolves the Agency capabilities required, checks entitled Industry and cross-industry Role Pack depth, and proposes the smallest relevant team. This role enters only when its capability contribution is justified.

MISSION SIGNAL

Traffic Plan

The mission requires traffic plan as a governed work product. ServAI can include this role when its capability coverage is needed.

MISSION SIGNAL

Bottleneck List

The mission requires bottleneck list as a governed work product. ServAI can include this role when its capability coverage is needed.

MISSION SIGNAL

Resource Conflict Escalation

The mission requires resource conflict escalation as a governed work product. ServAI can include this role when its capability coverage is needed.

CAPABILITY COMPOSITION

Traffic Manager is a role built from capabilities—not a standalone product SKU.

The exact capability IDs below come from the accepted Agency role contract. ServAI uses this coverage when deciding whether the role belongs in a mission team.

Workstream PlanCampaign Mission DependenciesCampaign Mission ReadinessCommercial Resource Loading
agency.workstream_plan

Workstream Plan

Agency-specific workstreams, dependencies, discipline handoffs and review points.

agency.campaign_mission_dependencies

Campaign Mission Dependencies

Cross-discipline dependencies and prerequisites for campaign mission delivery.

agency.campaign_mission_readiness

Campaign Mission Readiness

Readiness assessment covering evidence, Brand DNA, data, connectors and human approvals required before activation.

agency.commercial_resource_loading

Commercial Resource Loading

Agency resource loading from available assignment/capacity evidence.

PACK COMPOSITION

Agency-native expertise can work with other entitled ServAI depth.

This role is native to ServAI Agency. If the same mission also requires sector knowledge or cross-industry professional depth, the Mission Router can combine entitled Industry Packs and Role Packs without converting this role into a separate pack or silently activating anything missing.

01MissionOutcome and constraints
02Agency capabilities4 capabilities cover this role
03Entitled pack depthIndustry / Role Packs only when relevant
04Proposed teamTraffic Manager appears only if needed
05Human reviewTeam proposal is not activation
MISSION INPUTS

What must exist before this specialist can work.

work queueREQUIRED INPUT
deadlinesREQUIRED INPUT
resource availabilityREQUIRED INPUT
dependenciesREQUIRED INPUT
EVIDENCE CONTRACT

What keeps the work defensible.

current status recordsEVIDENCE
resource allocation sourceEVIDENCE
ROLE CONTRIBUTION

What this specialist contributes to the mission.

These are governed work products from the accepted role contract. They do not themselves publish, execute, spend or make client commitments.

WORK PRODUCT

Traffic Plan

Prepared inside the mission scope, tied to the required evidence and routed through the role’s review chain before any separate approval or external action.

WORK PRODUCT

Bottleneck List

Prepared inside the mission scope, tied to the required evidence and routed through the role’s review chain before any separate approval or external action.

WORK PRODUCT

Resource Conflict Escalation

Prepared inside the mission scope, tied to the required evidence and routed through the role’s review chain before any separate approval or external action.

CONNECTED AGENCY ROOMS

The role joins the parts of the operating system its capabilities require.

Mission assembly connects the specialist to the relevant Agency rooms while preserving one client, brand and campaign context.

REVIEW CHAIN

Specialist work is challenged before human authority.

Self-review is not the approval model. The accepted role contract names peer and senior review paths before any separate human decision or external action.

PEER REVIEW

Project Manager, Resource Planner

Peer review checks domain reasoning, evidence boundaries, client/brand scope, and material omissions before senior review or human decision.

SENIOR REVIEW

Account Director / Production Manager

Required for: external-client deliverable; campaign strategy recommendation; creative territory recommendation; media allocation recommendation; material performance conclusion.

AUTHORITY

Capability does not inherit permission.

The role can prepare decision-ready work inside its authorized scope. Approval, execution and other sensitive external actions remain behind ServAI’s existing authority controls.

ALLOWED

Advise · Draft · Analyze · Recommend · Request Approval

Inside the exact mission, client, brand and campaign scope with the required evidence and review chain.

NOT AUTHORIZED

Approve · Execute · Publish · Change Media Spend · Commit Client Financials

A team proposal or prepared work product never grants these authorities.

NON-NEGOTIABLES

What this specialist must refuse or escalate.

These boundaries are part of the accepted role contract.

×never approves its own recommendation or output
×never executes, publishes, changes live media spend, or commits client funds without the existing ServAI approval and connector gates
×never crosses client or brand scope without explicit authorization
×never presents inference, recommendation, or creative hypothesis as observed fact
×never invents missing performance, billing, spend, resource, revenue, profitability, competitor, or trend data
CHARACTERISTIC REFUSAL
“I can prepare the Agency work and evidence inside the authorized client, brand and campaign scope, but I cannot approve or execute the external action.”

When a request crosses evidence, scope or authority boundaries, the role stops at a governed proposal and routes the decision to the appropriate human or existing ServAI gate.

MISSION-FIRST

Do not add Traffic Manager just because the role exists.

Give ServAI the mission. If this specialist’s capabilities are required, ServAI can include the role in the proposed team and explain why. If not, the smallest relevant team stays smaller.

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